Amazon.com, Inc. Q4 FY2021 Earnings Call
· Earnings call transcript and AI-powered summary
Quarter Overview
- Net sales were $137.4B, up 10% year-over-year excluding foreign exchange impacts (compared to Q4 2020).
- Operating income was $3.5B, down from $6.9B in Q4 2020 due to over $4B in added costs from inflation, labor shortages, and operational disruptions.
- Net income reached $14.4B, significantly elevated due to an $11.8B pretax valuation gain from Amazon’s investment in Rivian Automotive.
- Amazon’s global workforce grew to 1.6M employees, doubling over two years.
Key Performance Drivers
Prime Membership
- Millions of new Prime members joined globally; retention remained high.
- Prime membership price will increase in the U.S. for the first time since 2018:
- Monthly: $12.99 → $14.99
- Annual: $119 → $139
- Expansion of Prime benefits cited as a driver, including greater selection, enhanced same‑day delivery coverage, major video content, and new sports rights like Thursday Night Football.
Amazon Web Services (AWS)
- AWS reached a $71B annualized run-rate, up from $51B the prior year.
- Revenue grew 40% year-over-year, marking the fourth consecutive quarter of accelerating growth.
- More revenue added YoY than in any quarter in AWS history.
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