Block, Inc. Q4 FY2020 Earnings Call
· Earnings call transcript and AI-powered summary
- Cash App Growth: Cash App had over 36 million monthly active customers in December 2020, a 50% YoY increase. Gross profit for the quarter was $377 million, up 162% YoY.
- Cash App Engagement: Gross profit per Cash App user rose 70% YoY to $41 in Q4. Bitcoin volumes per customer more than 2.5x compared to Q4 2019, and more than 1 million customers bought Bitcoin for the first time in January 2021 alone.
- Cash App Innovation: Expanded features such as Bitcoin Boost (earn Bitcoin with Cash Card purchases), paycheck deposit-locked Boosts, and satoshi denomination option. Boost users spent 2x more than non-Boost users.
- Seller Ecosystem Growth: Seller GPV in Q4 grew 6% YoY; gross profit was $427 million, up 13% YoY. Mid-market sellers drove strong performance, with their gross profit up 27% YoY—2x overall Seller growth.
- Omni-channel Strength: Now represents more than 50% of Seller GPV, up from one-third two years prior. Online channel GPV grew over 50% YoY.
- Profitability: Adjusted EBITDA was $185 million in Q4. This includes $43 million recovered from reduced transaction losses.
- Q1 Trends: January 2021 Cash App GP grew 164% YoY, February estimated at 130%. Seller GPV grew 5% YoY in January, 2% in early February, tempered by weather disruptions.
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